Support

Customer service and safety are important to us. We provide support through our local distributors, GCE sales offices, contracted local service centres, or GCE training tailored to customer needs.

CUSTOMER RETURNS FORM

Our intent is to provide quick, high‑quality service and protect the health of our staff. We therefore ask for your understanding that we can accept returns of units and accessories for complaint only with a completed declaration. If the declaration is missing, we reserve the right to refuse and return the equipment at the customer’s expense.

Customer Return Form

TECHNICAL CUSTOMER SUPPORT

GCE divisions have skilled engineering teams who provide customer training tailored to specific needs. Each link below takes you to the dedicated website for that division, where you will receive the most appropriate response and support for your enquiry.

Medical (GCE Healthcare)

Training covers:

• Medical Source Gas & Pipeline Equipment
• High‑pressure regulators
• Hospital ward equipment
• Emergency equipment
• Medical Valves
• Homecare solutions

Medical

Specialty Gases

Training covers:

• Gas control panels
• Laboratory gas supply systems
• Line regulators
• UHP / Ultra‑High‑Purity gas systems
• High‑purity valves
• Techline pressure regulators
• High‑purity cylinder regulators
• Mass flow controllers
• Acetylene and propane gas supply
• High‑purity accessories
• Central gas supply systems

Speciality Gases

Industrial — Cutting & Welding / Valves

Training covers:

• Industrial valves
• Cylinder regulators
• Safety equipment
• Combi torches and cutters
• Hand cutting nozzles
• Cutting and welding sets
• Propane equipment
• Automated oxy‑fuel cutting
• Arc welding & cutting

Industrial - Cutting & Welding / Valves